Privacy Policy

Effective Date: 2025-05-15

This Privacy Policy explains how we collect, use, and protect your data when you interact with PUNCHGUTS ENTERTAINMENT services — including our website, game servers, bots, and Discord community.

1. What We Collect

We collect only the data required to operate and maintain our services:

SteamID and Steam Username (from public Steam profiles)
Steam profile picture (publicly accessible avatar)
Gameplay and leaderboard stats (e.g. scores, kills, weapon use)
Event participation metadata
Moderation logs (ban reasons, timestamps, rule violations)

We do not collect:

Emails
Passwords
Real names
Private messages or chat logs beyond moderation scope

2. How We Use Your Data

Your data is used only for:

Leaderboard display and ranking
Gameplay stat tracking and progression
Server moderation and ban enforcement
Identifying repeat violations or abuse
System performance and debugging

We do not use your data for advertising, profiling, or resale.

3. Who We Share Data With

We do not sell, rent, or trade your data with third parties.
We only share data under these circumstances:

With Stripe, for payment processing (see Stripe's policy below)
With law enforcement, if legally required (e.g. fraud, threats)

Stripe's privacy policy: https://stripe.com/privacy

4. How Long We Keep Data

We retain gameplay and moderation data as long as your account remains active or banned.
Leaderboard and stat data may be kept indefinitely for historical and display purposes.
Data related to rule violations may be retained longer for security and abuse prevention.

5. Your Rights

Under Australian and international law, you may request:

A summary of your stored data
Correction or anonymization of incorrect info
Deletion of your data (where legally allowed and not tied to bans or abuse)

To make a request, contact us via email.

6. Data Protection

We implement reasonable safeguards to protect your data against unauthorized access, modification, or destruction.
That said, no system is invulnerable — use our services at your own discretion.

7. Contact

For privacy-related inquiries or data requests:
📧 admin@punchguts.com

8. User Acknowledgement

By accessing or using any part of PUNCHGUTS ENTERTAINMENT's services, you consent to:

The limited collection and use of your data as described above
The use of gameplay and moderation data to maintain service integrity
Our right to retain data related to security, abuse, or system function
Stripe’s involvement in payment processing for any purchases made

You may request data access or deletion, but continued use of services implies acceptance of this policy.